GRACYFIBER's Lidless FA is a high-precision optical interface component designed to overcome the challenges of extreme space limitations and high-density optical packaging.

• Silicon Photonics Packaging & Testing
• High-Density Optical Modules
• Active Optical Alignment Processes
• Optical Sensing & Measurement Systems
• Telecom & Data Communication Devices
• Custom Integrated Optical Subsystems

FAQ

1. Do you provide technical support for waveguide coupling design or thermal stress assessment in extremely small spaces?

Absolutely. Our international R&D and engineering team has over 25 years of experience in micro-optical packaging and high-density arrays. Whether it's complex theoretical calculations of coupling loss between coverless FAs and chip waveguides, ultra-low profile wiring solutions at chip edges, or anti-reflective endface design optimization, we can provide expert-level remote technical guidance and consultation via conference calls or email.

2. What is the RMA (Return and Exchange) process if abnormal optical parameters are found during precision quality inspection upon arrival in the cleanroom?

We understand that the core optical interface has a veto power over the yield of your optical modules, therefore we implement a transparent and extremely fast RMA response mechanism. If you find any excessive core pitch, abnormal curing, or endface defects during inspection, simply submit endface microscope photos or test data, and our senior engineers will conduct an online technical assessment within 24 hours. Once it is confirmed that the defect is due to a manufacturing defect, we will immediately initiate an expedited sampling, replacement, or refund process to resolutely protect your mass production schedule and purchasing rights.