Q1: Can I get sealant samples to test compatibility on‑site before ordering large quantities for projects?
Sure! We support sample supply so you can check real‑world performance. We can prepare mixed sample packs if you want to compare multiple options.
Q2: How long will it take for samples and mass production orders?
Samples are finished in 2‑3 working days once confirmed. After receiving your deposit, mass production will be completed within 5‑7 working days.
Q3: How little can I order for lab tests and construction trials?
You only need 1 cartridge as test sample. It is enough for you to run compatibility and waterproof tests.
Q4: How do you ship samples and big bulk orders?
For full‑container bulk orders, sea freight is adopted to keep your logistics cost low. Small test samples will be sent by DHL or FedEx for fast international delivery.
Q5: What is the complete buying procedure?
First send us your project info, usage scenarios and technical requirements. Then we make a tailor‑made quotation. After samples pass your test, pay the deposit. We start mass production and arrange shipment once goods are ready.
Q6: Do you support OEM private label on cartridges and outer boxes?
Yes, private label OEM is available. Please send us high‑definition logo files and give written confirmation before we start production.
Q7: Do you offer long‑term engineering performance warranty for this mid‑grade acetoxy silicone sealant?
This is a medium‑grade building sealant for general glazing sealing. Standard product quality guarantee is provided, while long‑term project‑specific facade warranty is not offered for this grade.
Q8: Can I use this sealant to seal swimming pools, fish tanks and glass water tanks?
It works great for decorative non‑pressure aquariums. Please note it is NOT suitable for swimming pools, pressure‑bearing water tanks or areas staying under water all the time.
Q9: Can you make special colours to match my decoration project?
Our regular colours are clear, white and black. We can develop custom colours according to your construction drawings.
Q10: How long can unopened sealant cartridges be stored?If kept dry at 5℃‑27℃, unopened original cartridges can be stored for up to 18 months without quality deterioration.