Q1: Can distributors obtain samples for project compatibility testing before bulk orders?
Yes, sample support is available for project evaluation. We can prepare mixed sample kits so your team can compare performance across different applications.
Q2: What are the lead times for sample preparation and mass production?
Samples are usually ready within 2–3 working days after confirmation. Mass production will be completed in 5–7 working days after receipt of deposit.
Q3: What is the minimum sample quantity for laboratory and construction testing?
The minimum sample quantity is 1 cartridge, which is sufficient for material compatibility, adhesion and waterproof performance tests.
Q4: What shipping solutions are available for samples and bulk shipments?
Full container bulk shipments are arranged by sea to control cost. Small test samples can be sent via DHL or FedEx for fast international delivery.
Q5: What is the standard procurement process for dealer orders?
1. Provide project parameters, application scenarios and technical requirements; 2. We issue a customised quotation; 3. Confirm sample qualification and arrange deposit; 4. Mass production begins and shipment is coordinated after completion.
Q6: Is OEM private label printing available for dealer branding?
Yes, private label customisation is supported. High‑definition logo files and written confirmation are required before production.
Q7: Does this mid‑grade acetoxy silicone sealant offer a long‑term engineering warranty?
This product is a mid‑grade construction sealant for general glazing and sealing applications. It carries a standard product quality warranty, but long‑term facade project warranty is not included for this grade.
Q8: Is this product suitable for swimming pool, aquarium and glass water tank sealing?
It can be used for non‑pressure decorative aquariums and landscape glass structures. It is not suitable for swimming pools, pressure‑bearing water tanks or permanently submerged applications.
Q9: Can custom colours be produced for dealer projects?
Standard colours include transparent, white and black. Custom colour matching is available based on construction drawings.
Q10: What is the shelf life of unopened cartridges?
Unopened original cartridges can be stored for 18 months in a dry environment at 5℃ to 27℃.