Q1: Are test samples available for project‑site compatibility assessment prior to bulk ordering?
Sample supply is supported for performance evaluation. Mixed sample kits can be arranged to facilitate side‑by‑side comparison testing.
Q2: What are the turnaround times for samples and volume production?
Sample lead time: 2‑3 working days post confirmation. Volume production lead time: 5‑7 working days upon deposit receipt.
Q3: What is the minimum test sample quantity for laboratory and field trials?
Minimum sample is one cartridge, sufficient for compatibility and water resistance evaluation.
Q4: What shipping modes apply for samples and bulk consignments?
Full container shipments: sea freight for cost optimisation. Test samples: DHL/FedEx international express for rapid delivery.
Q5: Walk us through the standard procurement process.
① Submit project specifications, application conditions & technical requirements
② Receive customised formal quotation
③ Validate sample performance and settle deposit
④ Execute mass production & arrange shipment on completion
Q6: Is private‑label OEM printing available for cartridges and outer packaging?
Private‑label customisation is acceptable. High‑resolution logo artwork and written confirmation must be provided pre‑production.
Q7: Does this mid‑grade acetoxy silicone sealant include long‑term engineering performance warranty?
This medium‑grade sealant targets general construction glazing applications. Standard product quality guarantee applies; extended project performance warranty is not provided.
Q8: Is this product suitable for sealing swimming pools, aquariums and glass water tanks?
Suitable for non‑pressure decorative aquarium glass sealing. Not approved for swimming pools, pressurised water tanks and permanent immersion conditions.
Q9: Can custom colours be manufactured for project‑specific decoration requirements?
Standard colour range: transparent, white, black. Custom colour matching service available based on construction drawing references.
Q10: Shelf‑life for unopened original sealant cartridges?
18‑month shelf‑life under dry storage environment, temperature range 5℃‑27℃.