Q1: Can I get free test samples before placing large project orders?
Yes, we support sample testing for adhesion, compatibility and waterproof performance. You can also get mixed sample packs to compare different sealant formulas.
Q2: How fast can you finish samples and bulk production orders?
Samples are ready in 2–3 working days. Bulk production will be finished in 5–7 working days after deposit payment.
Q3: How many samples do I need for testing?
Only one cartridge is enough for both laboratory tests and construction site performance checks.
Q4: How do you ship samples and bulk goods?
Bulk container orders are shipped by sea to save cost. Small samples are delivered by DHL/FedEx for fast global shipping.
Q5: What is the complete ordering process?
Send your project details and technical needs → get customized quotation → confirm sample approval → pay deposit → start production and arrange shipment.
Q6: Can you print my logo on tubes and boxes?
Yes, OEM private label service is fully supported. Just provide HD logo files and confirmation before production.
Q7: Does this mid‑grade sealant have long‑term project warranty?
It comes with standard quality warranty for general construction use, but no extended engineering warranty for facade projects.
Q8: Can I use it for swimming pools and water tanks?
Perfect for non‑pressure decorative fish tanks and landscape glass. Not applicable for swimming pools and pressure‑bearing water facilities.
Q9: Can you make custom colors for my projects?
We have standard clear, white and black colors. Custom color matching is available for special project demands.
Q10: How long can the unopened sealant be stored?
Unopened cartridges can be stored for 18 months under dry and standard temperature conditions.