Q1: Can we obtain sealant samples for on‑site compatibility testing before placing bulk project orders?
Yes, samples are available for performance verification. We can also provide mixed sample assortments to support your comparative testing and material selection.
Q2: What are the standard lead times for sample preparation and mass production?
Samples are usually ready within 2–3 working days after confirmation. Mass production will be completed in 5–7 working days upon receipt of your deposit.
Q3: What is the minimum sample quantity for laboratory and construction testing?
The minimum sample quantity is 1 cartridge, which is sufficient for routine material compatibility, adhesion and waterproof performance tests.
Q4: What logistics solutions are adopted for samples and large‑volume bulk shipments?
Full container bulk orders are shipped by sea to optimise logistics costs. Small test samples are delivered via DHL or FedEx international express for fast transit.
Q5: Please describe the complete formal procurement process step by step.
1. Submit project parameters, application scenarios and technical requirements;
2. We provide a customised official quotation;
3. Confirm sample qualification and arrange deposit payment;
4. Start mass production and coordinate shipment after completion.
Q6: Is OEM private label printing available on sealant cartridges and outer packages?
Yes, private label customisation is supported. Please provide high‑definition logo files and complete written confirmation before production.
Q7: Does this mid‑grade acetic silicone sealant carry a long‑term engineering performance warranty?
This is a mid‑grade construction sealant designed for general glazing and interior/exterior sealing. It is covered by a standard product quality warranty, but long‑term facade project warranty is not available for this grade.
Q8: Is this product applicable to waterproof sealing of swimming pools, aquariums and glass water tanks?
It is suitable for non‑pressure decorative aquariums and landscape glass structures. It is not recommended for swimming pools, pressure‑bearing water tanks or permanently submerged applications.
Q9: Can customized color shades be produced to match project decoration requirements?
Standard colours include transparent, white and black. Custom colour matching can be provided according to your construction drawings.
Q10: What is the valid shelf life of unopened original sealant cartridges?
Unopened products maintain stable quality for 18 months when stored in a dry environment at 5℃ to 27℃.