Q1: Are sealant samples available for on‑site compatibility testing prior to bulk project order placement?
Samples are provided for performance validation. Mixed sample sets may be arranged to facilitate comparative material testing.
Q2: What are the typical lead‑times for sample preparation and mass production?
Samples are available within 2–3 working days upon confirmation. Mass production is completed within 5–7 working days after receipt of deposit.
Q3: What is the minimum sample quantity for laboratory and construction testing?
The minimum sample requirement is 1 cartridge, which is sufficient for material compatibility, adhesion and water resistance evaluation.
Q4: Which logistics modes are used for samples and bulk shipments?
Full‑container bulk shipments are transported by sea to optimise logistics costs. Small test samples are delivered via DHL or FedEx international courier.
Q5: What is the formal procurement process?
Submit project parameters, application scenarios and technical requirements.
Receive a customised official quotation.
Confirm sample qualification and arrange deposit payment.
Commence mass production and coordinate shipment upon completion.
Q6: Is OEM private‑label printing available for cartridges and outer packaging?
Private‑label customisation is acceptable. High‑resolution logo files and written confirmation must be provided before production.
Q7: Does this mid‑grade acetoxy silicone sealant include a long‑term engineering performance warranty?
This medium‑grade construction sealant is suitable for general glazing and interior/exterior sealing. It is covered by a standard product quality warranty. A long‑term facade project warranty is not applicable to this product grade.
Q8: Is this product suitable for sealing swimming pools, aquariums and glass water tanks?
It is suitable for non‑pressure decorative aquariums and landscape glass structures. It is not recommended for swimming pools, pressure‑bearing water tanks or permanently submerged applications.
Q9: Can custom colours be produced according to project requirements?
Standard colours include transparent, white and black. Custom colour matching is available based on construction drawing references.
Q10: What is the shelf life of unopened original cartridges?
Unopened cartridges have a shelf life of 18 months when stored in a dry environment at 5℃ to 27℃.