Q1: May we receive sealant samples before placing bulk project orders?
Yes, samples are supplied for on‑site adhesion, compatibility and waterproof performance verification. Mixed sample kits can be prepared for multi‑formula comparison if required.
Q2: What lead times apply for sample making and bulk production orders?
Samples will be ready within 2‑3 working days after confirmation. Bulk production will be finished in 5‑7 working days upon receiving your deposit.
Q3: What is the minimum sample amount for testing purposes?
Only one cartridge is required for testing. It adequately supports lab compatibility assessment as well as field waterproof performance trials.
Q4: How are samples and large‑volume bulk consignments shipped?
Full‑container bulk goods go by sea to control overall logistics expenses. Small test samples are shipped via DHL or FedEx for speedy delivery.
Q5: Could you outline the standard ordering workflow?
Kindly share your project specifications, application conditions and technical requirements. We will issue a tailored quotation. Once samples pass approval, pay the deposit, then we initiate mass production and organise delivery.
Q6: Can our own brand logo be printed on sealant cartridges and outer cartons?
A6: OEM private‑label service is supported. Please supply high‑resolution logo files together with written confirmation ahead of production commencement.
Q7: Is long‑term project‑specific performance warranty offered for this mid‑grade sealant?
A7: Standard product quality warranty is provided for general construction sealing usage. Extended long‑term warranty for building facade projects is not offered for this grade.
Q8: Is this sealant fit for swimming pools, fish tanks and glass water tanks?
A8: It works for non‑pressurised decorative aquariums and ornamental landscape glass assemblies. It is not recommended for swimming pools, pressure‑resistant water tanks or permanently submerged locations.
Q9: Are custom colour options available to match decoration project demands?
Transparent, white and black are our standard stock colours. Custom colour matching can be done against your construction drawings for special project shades.
Q10: What storage lifespan do unopened sealant cartridges have?
Unopened original cartridges can be stored for up to 18 months in dry surroundings between 5℃‑27℃.