Product Inquiry Assistance
If you cannot find the specific model you need, please contact us for free assistance. Simply provide the OEM code, VIN number, or vehicle details including model, displacement, year, and transmission type.
Since 2003, we have specialized in automotive components and accessories manufacturing. Our brand "KAWA CV Joints" represents our commitment to becoming one of the most renowned car parts manufacturers. With our own factory and strict quality regulations, we consistently deliver high-quality, excellent products to our customers.
Frequently Asked Questions
Q1. How many years has your company been in the auto parts business?
A: Our company started in 1995, with approximately 27 years of experience in the auto parts business field.
Q2. Are you a trading company or factory?
A: We are a factory with trading company operations.
Q3. What products does your company supply?
A: Our product range includes:
• Auto rubber bushings: engine mounts, shock mounts, center bearings, differential mounts, control arm bushings, stabilizer bushings
• Suspension parts: shock absorbers, control arms, ball joints, tie rod ends, steering racks
• CV joints, drive shafts, CV joint boots
• Brake parts: brake pads, brake discs, brake master cylinders, wheel cylinders
• Fuel pumps, water pumps, radiators, gasket kits, engine belts
Q4. Which countries have you exported to?
A: We export to numerous countries worldwide including:
• Asia: Iraq, Lebanon, UAE, Turkey, Thailand, Malaysia, Indonesia, Vietnam, Cambodia, Myanmar, Kyrgyzstan, Uzbekistan, Georgia, Azerbaijan, Armenia, Iran, Kuwait, Bahrain, Jordan
• Europe: Russia, Kazakhstan, Ukraine, Greece, Italy, Spain, Norway, Ireland
• Oceania: Australia, Fiji, Kiribati, New Caledonia, New Zealand
• Americas: Canada, Jamaica, Cuba, Brazil, Peru, Chile, Suriname
• Africa: Nigeria, Angola, South Africa, Ghana, Kenya, Tanzania, Cameroon, Mozambique, Zambia, Egypt, Algeria, Libya, Zimbabwe, Mauritius
Q5. Do you have agents for your brand?
A: Yes, we have agents in Kuwait and Bahrain.
Q6. What is the delivery time?
A: For stock items: 1-5 days. For manufactured items: 1 week to 1 month based on order requirements.
Q7. What is the MOQ for each item?
A: We operate on spot sales. For stock items, there is no MOQ limitation. Normally, MOQ of 20 pieces is acceptable.
Q8. What services do you provide for brand products?
A: We provide comprehensive support including:
• Advertising materials: brochures, leaflets, t-shirts, shopping bags
• Customer referrals within your market
• Internet advertising support
Q9. How do you handle quality complaints?
A: Our quality assurance process includes:
• 24-hour response time to customer complaints
• Technical staff will visit your warehouse to inspect goods if batch quality issues arise
• Free replacement of high-quality goods for verified complaints
Q10. Are there bonuses for becoming an agent?
A: Yes, agent benefits include:
• Special discounts for authorized agents
• Amazing gifts for agents who achieve annual sales targets
Q11. Do you provide product guarantees?
A: Yes, we provide 1-year quality guarantee for our spare parts.
Q12. Do you have any certifications?
A: Yes, we hold ISO 9001 certification and SGS certifications.