Q1: How can I get your catalogue and price list?
A1: Please provide your email or contact information through our website to receive our catalogue and price list.
Q2: Can I negotiate the prices?
A2: Yes, we may consider discounts for multiple container loads of mixed goods.
Q3: How much will the shipping charges be?
A3: Shipping charges depend on your shipment size and shipping method. We will provide charges upon request.
Q4: Can I visit you?
A4: Certainly! Our factory is located in Shenzhen, China. Please contact us to schedule an appointment.
Q5: What if there is a quality problem when we receive the goods?
A5: If you encounter quality issues upon unpacking, please take photos for our reference. Our QC department will investigate and provide the best solutions, and we will implement improvements for future production.
Q6: What are your packing terms?
A6: We typically pack goods in blister boxes and cartons, but can accommodate custom packaging requests.
Q7: What are your payment terms?
A7: T/T 30% deposit, with 70% balance due before delivery. We provide photos of products and packaging before final payment.
Q8: What are your delivery terms?
A8: EXW, FOB, CFR, CIF, DDU
Q9: What is your delivery time?
A9: Generally 5-7 working days after receiving advance payment. Specific timing depends on product items and order quantity.
Q10: Can you produce according to samples?
A10: Yes, we can manufacture products based on your samples or technical drawings.