32-Inch Ordering Machine
As a core device for digital transformation in the catering industry, this ordering machine adapts to multi-format scenarios including fast food, table meals, hot pot, milk tea shops, and canteens. With diverse forms and full-link collaboration capabilities, it enables two-way empowerment of "front-end consumer experience optimization" and "back-end operational efficiency improvement."
Core User-End Functions
Diversified Ordering Interaction
Supports multiple ordering modes including touch screen, handheld devices, and AI intelligent recognition with low operation threshold and adaptability to different needs.
- Touch screen ordering with intuitive graphic menus and multi-language switching
- Handheld ordering for on-site service with table number association and personalized notes
- AI intelligent ordering with 99.9% accuracy for rapid dish recognition
Full-Process Self-Service
Covers the complete self-service process from browsing menus to meal pickup with comprehensive payment options.
- Real-time shopping cart management with portion adjustments
- Multiple payment methods: WeChat Pay, Alipay, UnionPay QR code, stored-value cards, face recognition, and NFC
- Automatic receipt printing and integration with self-service meal pickup cabinets
Additional Service Functions
- Balance inquiry and self-service recharge
- Subsidy collection and order evaluation
- Weekly menu viewing and historical order access
Core Merchant-End Management Functions
Order and Kitchen Collaboration
Real-time order synchronization with KDS system and front-end cash register for efficient kitchen operations.
- Automatic order distribution by dish type and stall
- Real-time order status monitoring and serving sequence planning
- Offline storage for 5,000+ orders with automatic synchronization
Menu and Marketing Management
- Quick menu updates with automatic inventory synchronization
- Promotional activity setup and member-exclusive discounts
- Personalized dish recommendations based on consumption data
Data Statistics and Equipment Maintenance
- Visual reports for best-selling dishes and peak-hour traffic
- Data export and backup capabilities
- Convenient network and printer status monitoring
Technical Support Functions
Hardware Adaptation and Protection
- Multiple form factors: floor-standing, desktop, wall-mounted, and handheld
- IP65 protection rating with oil-proof and waterproof touch screen
- Wide temperature range operation: -20℃ to 70℃
System Integration and Expansion
- Compatible with Android and Linux systems
- Integration with ERP, POS, and CRM management systems
- Rich interface support for peripherals and modular function enablement
Scenario-Adapted Functions
Optimized for different catering formats with specialized function designs:
- Self-service ordering for fast food and milk tea shops
- Handheld ordering for table meal and hot pot restaurants
- Canteen scenarios with meal cards and subsidy collection
- Milk tea shops with drink customization and member points
Product Specifications
| 32-inch Self-Service Queuing and Calling Machine |
| Screen Brand |
BOE A+ New Screen |
| Luminance |
300cd/㎡ |
| Screen Size |
32 inches |
| Display Ratio |
16:9 |
| Show Area |
463*700mm |
| Viewing Angle |
89/89/89/89 (Typ.)(CR≥10) |
| Resolution |
1920*1080 |
| Contrast Ratio |
1500:1 |
| Shell Material |
3mm tempered glass front panel, 1.5mm Q235 cold-rolled steel plate rear cover |
| Shell Process |
Bright white with piano finish |
| External Dimensions |
1705.4*550*50mm |
| Processor |
Intel® I5-6200U |
| Internal Storage |
8G DDR4 |
| Storage |
128GB solid-state drive |
| System |
Windows 7/10 64-bit Professional Edition |
| Video Card |
Integrated graphics |
| Network Functions |
RJ45*1, WiFi port |
| Conventional Interface |
VGA/HDMI/2.0USB*2/3.0USB*2/RJ45*1/DC*1/AUDIO*1/MIC-IN*1 |
| Extension Interface |
7*USB ports, 2*RS232 COM ports, optional 6COM or RS485 interfaces |
| Card Reader |
IC Card Reader |
| Printer |
80mm thermal printer with continuous paper roll |
| Camera |
Dual wide-angle dynamic cameras with 12MP HD resolution (1080P) |
| Touch Scheme |
Projective capacitive touch |
| Touch Points |
Supports up to 32-point capacitive touch |
| Touch Method |
Any opaque object with diameter greater than 5mm |
| Applicable Environment |
Indoor |