Walk into any fast food restaurant, hotel breakfast buffet, or takeaway shop anywhere in the world. What do you see on every table, every tray, every counter?
A small ketchup packet.
It is so common that we barely notice it. But behind that tiny packet is decades of packaging engineering, precision manufacturing, and quality control. It is a product that must work perfectly every single time – because when it doesn't, customers notice.
The tear notch must open cleanly. The seal must hold tight. The printing must look professional. The ketchup inside must stay fresh for months.
Our factory produces these packets by the millions. We serve quick-service restaurants (QSRs), hotels, catering companies, food service distributors, and takeaway brands around the world.
This guide explains everything you need to know about custom printed ketchup portion packs with easy-tear notch – from materials and manufacturing to printing and quality assurance.



A ketchup portion pack (also called a condiment sachet or dip packet) is a small, hermetically sealed flexible pouch designed for single-use portions of ketchup, sauce, or condiment.
The tear notch is a precision cut or indentation on the sealed edge of the packet. It creates a weak point that allows the user to tear the packet open easily – no scissors, no teeth, no frustration.
| Feature | Description | Why It Matters |
|---|---|---|
| Tear notch | Precision cut on sealed edge | Easy, clean opening |
| Heat seal | Hermetic closure around all edges | No leaks, no contamination |
| Multi-layer film | 2 or 3 layer laminate | Product freshness, shelf stability |
| Custom printing | Your brand, colors, logo | Professional presentation |
| Portion control | Exact fill volume every time | Cost control, consistency |
| Compact size | Small footprint | Efficient storage and shipping |
| Volume | Dimensions (approx) | Best For |
|---|---|---|
| 5ml | 30 x 50mm | Ultra-small portion, sample |
| 8ml | 33 x 55mm | Small condiment |
| 9ml | 35 x 60mm | Standard ketchup (most common) |
| 10ml | 38 x 65mm | Popular size for food service |
| 12ml | 40 x 65mm | Ketchup, honey, mustard |
| 15ml | 40 x 70mm | Larger portion, syrup |
| 20ml | 45 x 75mm | Premium sauce, dressing |
Custom sizes available upon request.
A tear notch is a small V-shaped cut or laser score on the sealed edge of the packet. When the user pulls from the notch, the film tears along a straight line, creating a clean opening.
| Type | Manufacturing Method | Tear Quality | Best For |
|---|---|---|---|
| V-notch | Die-cut V-shape in seal edge | Good | Standard ketchup, mustard, mayo |
| Laser score | Laser ablation of film | Excellent | Premium products, cleanest tear |
| Side notch | Notch on long edge | Good | Wider packets, easy gripping |
| Double notch | Two notches on opposite sides | Very good | Extra-large packets |
| Benefit | Explanation |
|---|---|
| Speed | Customer opens in one motion – no delay |
| Cleanliness | No need to bite the packet open |
| Safety | No jagged edges, no flying plastic fragments |
| Consistency | Every packet tears the same way |
| User satisfaction | Frustration-free experience builds brand loyalty |
| Placement | Best For |
|---|---|
| Top edge (center) | Standard packets – most common |
| Top edge (corner) | Easy to locate by feel |
| Side edge | Wider packets, better grip |
| Bottom edge | Special applications |
We can place the notch anywhere you specify.
A single layer of plastic cannot do everything well. Printing requires one type of surface. Barrier requires another. Sealing requires another.
Multi-layer lamination combines complementary materials into a single, high-performance film.
| Layer | Material | Thickness | Function |
|---|---|---|---|
| Outer | PET (Polyester) | 12µm | Print surface, strength, heat resistance |
| Inner | PE (Polyethylene) | 40-60µm | Heat seal, food contact, moisture barrier |
Performance Specifications:
| Parameter | Value |
|---|---|
| Oxygen Transmission Rate (OTR) | ≤5.0 cc/m²/day |
| Moisture Vapor Transmission (MVTR) | ≤3.0 g/m²/day |
| Seal strength | >20 N/15mm |
| Shelf life | 6-12 months |
Best for: Ketchup, mustard, mayonnaise, barbecue sauce, soy sauce
| Layer | Material | Thickness | Function |
|---|---|---|---|
| Outer | PET | 12µm | Print, durability |
| Barrier | VMPET (Metallized PET) | 12µm | Oxygen, moisture, light barrier |
| Inner | PE | 50-70µm | Hermetic seal, food contact |
Performance Specifications:
| Parameter | Value |
|---|---|
| Oxygen Transmission Rate (OTR) | ≤1.5 cc/m²/day |
| Moisture Vapor Transmission (MVTR) | ≤1.0 g/m²/day |
| Seal strength | >20 N/15mm |
| Shelf life | 12-18 months |
Best for: Premium condiments, natural ingredients, preservative-free products, longer distribution chains
| Material | Abbreviation | Key Property | Used In |
|---|---|---|---|
| Polyester | PET | Print surface, strength | Outer layer |
| Metallized PET | VMPET | Oxygen/light barrier | Middle layer (premium) |
| Polyethylene | PE | Sealing, moisture barrier | Inner layer |
| Aluminum foil | AL | Absolute barrier | Premium (special order) |
| Nylon | PA | Puncture resistance | Premium (special order) |
Every packet is a marketing opportunity. When a customer opens your ketchup packet, they see your brand.
| Method | Best Volume | Colors | Quality | Tooling Cost |
|---|---|---|---|---|
| Rotogravure | 500,000+ packets | Up to 10 | Photorealistic | Higher initial |
| Flexography | 100,000-500,000 | Up to 8 | Very good | Lower initial |
| Element | Purpose | Recommended |
|---|---|---|
| Brand name and logo | Recognition | Always |
| Product name | "KETCHUP" | Always |
| Tear arrow | Shows where to open | Always |
| "Easy tear" text | Reinforces usability | Recommended |
| Expiration date | Food safety | Required (batch printing) |
| Barcode | Scanning | For retail sales |
| Nutritional information | Legal compliance | Many markets require |
| Ingredients list | Legal compliance | Many markets require |
| "Keep in cool dry place" | Storage instruction | Recommended |
| Website or social media | Engagement | Optional |
Use red. Red is the color of tomato ketchup. It signals flavor.
Make the tear notch visible. Print an arrow pointing to the notch.
Keep text large enough. Minimum 6pt font for readability.
Contrast matters. White text on red background works well.
Include "Heinz style" if applicable. Some customers look for familiar designs.
| Format | Preferred | Acceptable |
|---|---|---|
| Vector | AI, CDR, EPS | Yes |
| High resolution | Yes | |
| Raster (PSD, JPG) | 300 DPI minimum | Yes |
No artwork? Send us your logo and brand colors. We will design for you.
Every packet must work perfectly. Our quality system ensures consistency.
| Test | Method | Acceptance Standard |
|---|---|---|
| Seal strength | Tensile pull test | >20 N/15mm |
| Burst resistance | Internal pressure | No failure at 25 PSI |
| Vacuum leak | Chamber test | Zero bubbles at 20 in Hg, 60 sec |
| Tear notch function | Manual pull test | Clean tear, no jagged edges |
| Print registration | Visual + measurement | ±0.5mm from master |
| Color accuracy | Visual against standard | Match approved sample |
| Dimensions | Caliper measurement | Within specified tolerance |
| Certification | Status |
|---|---|
| ISO 9001:2015 | Active |
| FDA food contact | Compliant |
| EU 10/2011 | Compliant |
| BPA-free | All materials |
| Halal | Available upon request |
| Kosher | Available upon request |
Every production batch receives a unique lot number. With that number, we can trace back to:
Raw material certificates
Production date, shift, and line
Quality inspection records
Destination order
Records maintained for 24 months minimum.
| Market | Typical Size | Volume per Order | Special Requirements |
|---|---|---|---|
| Fast food chains (QSR) | 9-10ml | 1M+ packets | Consistent quality, fast turnaround |
| Hotels and resorts | 9-10ml | 100k-500k | Presentation matters |
| Takeaway and delivery | 9-10ml | 50k-1M | Durable for delivery |
| Catering companies | 9-15ml | 100k-500k | Bulk packaging |
| Coffee shops and cafes | 9ml | 50k-200k | Smaller volumes |
| Food service distributors | All sizes | 500k+ | Wide product range |
| Product | Size | Film | Special Consideration |
|---|---|---|---|
| Tomato ketchup | 9-10ml | 2-layer | Standard |
| Yellow mustard | 8-10ml | 2-layer | Standard |
| Mayonnaise | 10-15ml | 3-layer | Oil resistance |
| Barbecue sauce | 10-15ml | 2-layer or 3-layer | Standard |
| Hot sauce | 5-10ml | 2-layer | Acid resistance |
| Soy sauce | 5-10ml | 2-layer | Standard |
| Sweet chili sauce | 10-15ml | 2-layer | Standard |
| Tartar sauce | 10-15ml | 3-layer | Oil resistance |
| Salad dressing | 15-20ml | 3-layer | Oil resistance |
| Honey | 10-15ml | 3-layer | Moisture barrier |
| Syrup | 10-20ml | 3-layer | Heat resistance (hot fill) |
| Step | Activity | Duration |
|---|---|---|
| 1 | Artwork approval | 1-3 days |
| 2 | Cylinder/plate making (first order only) | 7-15 days |
| 3 | Raw material procurement | 5-10 days |
| 4 | Film printing | 3-5 days |
| 5 | Pouch forming, filling (if requested) | 5-10 days |
| 6 | Quality inspection | 2-3 days |
| 7 | Packaging and cartoning | 2-3 days |
| 8 | Documentation and shipping | 2-4 days |
Total lead time (printed, empty packets): 20-35 working days
| Order Type | Minimum Quantity |
|---|---|
| Sample (unprinted, empty) | 10,000 pieces |
| Sample (custom printed, empty) | 50,000 pieces |
| Production (printed, empty) | 100,000 pieces |
| Production (printed, filled with product) | 200,000 pieces |
Smaller quantities may be available for startups. Contact us to discuss.
| Packaging Level | Description |
|---|---|
| Inner bag | Polyethylene bag, 1,000-5,000 packets per bag |
| Carton | Corrugated box, 10-20 inner bags per carton |
| Pallet | Export pallet, 40-60 cartons per pallet |
| Container Type | Estimated Packets |
|---|---|
| 20FT container | 500,000 - 1,000,000 (depends on packet size) |
| 40FT container | 1,000,000 - 2,000,000 |
| 40FT High Cube | 1,200,000 - 2,500,000 |
We recognize the environmental impact of single-use packaging. We offer several options to reduce that impact.
| Option | Description | Availability |
|---|---|---|
| Source reduction | Thinner films (15-25% less plastic) | Yes |
| Mono-material | All-PE structure for recyclability | Limited (barrier trade-off) |
| PCR content | Post-consumer recycled material in outer layer | Available for large orders |
While portion packs are single-use, they have advantages over alternatives:
| Factor | Glass bottle (single use not practical) | Portion pack |
|---|---|---|
| Product waste | High (product left in bottle) | Low (single use) |
| Transport weight | Heavy | Light |
| Breakage | Yes | No |
| Energy per use | Higher | Lower |
We are actively working on:
Reducing film thickness without compromising barrier
Developing recyclable mono-material structures
Using water-based inks where possible
Optimizing packaging to reduce carton size