Frequently Asked Questions
Q1: Can the two 120V outputs be used at the same time?
Yes. Terminals 3–4 and 5–6 are separate 120V groups and can feed two loads independently, within the total rated capacity.
Q2: Can it be used as a step up transformer?
Yes, the unit can be reverse-connected to convert 120V up to 220V. Please confirm the application with our engineers before wiring.
Q3: Do you accept custom voltage and VA ratings?
Yes. Send us your input/output voltage, VA rating, frequency and terminal requirement, and we will quote a custom design.
Q4: Is a sample available?
Sample orders are accepted. Lead time and sample cost depend on whether the model is a standard or custom design.
Send us your voltage, capacity and quantity requirement and our engineering team will reply with a technical proposal and quotation.