Solutions

We provide a full spectrum of solutions for telecommunication firms, whether they are based in China or have a global presence. Our services encompass site surveys, the development of professional plans that are customized to customer requests, technical support, and maintenance services. With a talented team and a worldwide network of trusted partners, we offer a unique blend of expertise and reliability.

FAQ :

1. 1. 5. Q: What information comes with the product samples?​
      A: Along with the sample, you'll receive a detailed product breakdown. This includes a bill of materials listing every component and its origin, a performance data sheet with test results from our in - house labs, and a user manual highlighting all the features and functions. You'll also get access to our online support portal, where you can find additional technical resources and troubleshooting guides.​
      6. Q: How are quality issues traced back to product components?​
      A: We use a combination of barcode tracking and component - level serialization. When a quality issue arises, our team can quickly identify the specific batch of raw materials, the production line it passed through, and even the individual components involved. This detailed traceability enables us to pinpoint the root cause and implement targeted improvements.​
      7. Q: What makes your products truly 100% original?​
      A: Each product is accompanied by a certificate of authenticity, which verifies the origin of all components. We have strict anti - counterfeiting measures in place, including holographic labels and unique product identifiers that can be scanned to access detailed product history. Additionally, our products are manufactured in - house, ensuring complete control over the production process.​
      8. Q: What does the one - year warranty cover in terms of product parts?​
      A: The warranty covers all internal and external components of the product. This includes circuit boards, motors, sensors, and any software - related features. If any of these parts fail due to manufacturing defects within the warranty period, we'll repair or replace them free of charge, ensuring your product remains fully functional.​
      9. Q: How are defective products inspected to identify the root cause?​
      A: Defective products are sent to our advanced diagnostic lab. Here, technicians use microscopic imaging to check for component - level defects, run electrical impedance tests to detect wiring issues, and perform software debugging to identify any coding glitches. Once the root cause is determined, we use this information to prevent similar problems in future production runs.