Frequently Asked Questions
How to choose the most suitable fitness equipment steel tensile testing machine?
Our professional team will provide the best recommendations based on your specific testing requirements and specifications.
What's the delivery term?
Typically available from stock. If not in stock, delivery time is 15-20 working days after deposit receipt. Urgent orders can be accommodated with special arrangements.
Do you accept customization service?
Yes, we offer both standard and customized machines according to your specific requirements.
Can we visit your factory before order?
Yes, we warmly welcome factory visits and can assist with hotel arrangements and airport pickup.
Do you have customers in our country?
Our testing machines are sold to over 26 countries including USA, Canada, Russia, UK, Italy, Germany, EU countries, India, Pakistan, Philippines, Singapore, Thailand, Vietnam, Iran, Brazil, and more.
How about your warranty?
Standard warranty is one year, including technical support and replacement parts. Engineer support available when necessary.
How about the packing for machine?
Machines are packed in standard export wooden boxes to ensure safe transportation by sea or air.
What is the order process?
Inquiry → Quotation → Communication → Order Confirmation → Deposit Payment → Production → Testing & Debugging → Balance Payment → Packing → Delivery → Customer Receiving → After Service
How to install and use the product?
Product includes English operating instructions and installation video.