Frequently Asked Questions
Q: How do I update the content on this digital menu board?
A: Content is managed through the cloud CMS. Log in from any device, edit menus and promotions, publish, and all QM-5515GPW screens update automatically via Wi-Fi/4G within seconds. No on-site operation is required.
Q: Can the menu board work without internet?
A: Yes. You can update content locally via USB flash drive or HDMI input. Remote management via cloud CMS requires Wi-Fi or the optional 4G module.
Q: What screen resolution does the display support?
A: The 55 inch model supports 3840x2160 (4K UHD), delivering sharp, appetizing food imagery that boosts customer engagement.
Q: Can I split the screen into multiple content zones?
A: Yes, the Android system supports up to 6 independent zones on one screen, so you can show menus, promos, videos and social feeds simultaneously.
Q: Can the board run 24 hours a day, 7 days a week?
A: Yes, it is built with a commercial-grade panel and industrial power supply, designed for continuous 24/7 operation in restaurants and retail environments.
Q: Do you support OEM/ODM customization?
A: Yes, as a manufacturer we offer custom logo, software and appearance customization, plus reliable bulk supply with CKD/SKD options.
Q: What about warranty and after-sales service?
A: We provide a 1-year warranty, professional technical support, online training and a global after-sales service network.