Frequently Asked Questions
How do I update the content on this digital menu board?
Content is managed through the cloud CMS. Log in from any device, edit menus and promotions, publish, and all QM-4915GPW screens update automatically via Wi-Fi/4G within seconds. No on-site operation is required.
Can the menu board work without internet?
Yes. You can update content locally via USB flash drive or HDMI input. Remote management via cloud CMS requires Wi-Fi or the optional 4G module.
What screen resolution does the display support?
The 49 inch model supports 3840x2160 (4K UHD), delivering sharp, appetizing food imagery that boosts customer engagement.
Can I split the screen into multiple content zones?
Yes, the Android system supports up to 6 independent zones on one screen, so you can show menus, promos, videos and social feeds simultaneously.
Is the display protected against dust and water?
Yes, the QM-4915GPW features an IP65-rated front panel and sealed housing, making it suitable for drive-through windows, open kitchens and semi-outdoor counters.
Can the board run 24 hours a day, 7 days a week?
Yes, it is built with a commercial-grade panel and industrial power supply, designed for continuous 24/7 operation in restaurants and retail environments.
Do you support OEM/ODM customization?
Yes, as a manufacturer we offer custom logo, software and appearance customization, plus reliable bulk supply with CKD/SKD options.
What about warranty and after-sales service?
We provide a 1-year warranty, professional technical support, online training and a global after-sales service network.