Q: Are you a manufacturer or a trading company?
A: We function as a dedicated manufacturer. Our factory, with more than 15 years of expertise, specializes in the production of warehouse storage systems and a diverse range of display stands.

Q: Where is your production facility situated?
A: Our manufacturing plant is located in Nanjing, China.

Q: How long does delivery usually take?
A: The typical production period is around 20 working days. Delivery schedules may adjust according to order size and customized shelving design needs.

Q: Which trade terms are available?
A: We generally offer EXW or FOB terms. Alternative arrangements can be negotiated depending on customer preferences.

Q: Is it possible to manufacture based on customer designs?
A: Absolutely. We provide tailored manufacturing solutions and have substantial experience in producing shelving according to client-provided designs.

Q: Do you use various materials in your shelving products?
A: Our shelving units are mainly made of metal, though we often integrate other materials—such as wood, titanium alloy, acrylic, and glass—particularly for accessory or display shelving components.

Q: What distinguishes a main rack from an add-on rack?
A: The primary difference is in the upright frame design. A main rack features two upright frames and acts as the initial unit in a run. An add-on rack, used to extend the system, includes only one upright. For example, a 10-bay setup along a wall would require one main rack and nine add-on racks.

Q: How do you package your products?
A: We typically use flat-pack packaging with protective materials like bubble wrap or film, followed by placement in export-ready cartons. Special packaging options, including wooden cases, are available upon request.