Frequently Asked Questions
Q1: How to select a suitable motor?
A1: If you have motor pictures, drawings, or detailed specifications like voltage, speed, torque, motor size, working mode, needed lifetime and noise level, please contact us for suitable motor recommendations.
Q2: Do you have a customized service for your standard motors?
A2: Yes, we can customize voltage, speed, torque, shaft size/shape, and add wires/cables, connectors, capacitors, or EMC components as required.
Q3: Do you have an individual design service for motors?
A3: Yes, we provide individual motor design services, which may require mould and design charges.
Q4: Can I have samples for testing first?
A4: Yes, after confirming motor specifications, we will provide a proforma invoice for samples. Payment confirmation allows us to proceed with sample production.
Q5: How do you ensure motor quality?
A5: We have comprehensive inspection procedures including incoming materials inspection, production process tour inspection, and final inspection before shipping.
Q6: What's your lead time?
A6: Standard products typically require 25-30 days, while customized products may take longer. Lead times are flexible and depend on specific order requirements.