Frequently Asked Questions
Q1: Are BusBars and screws included and free?
Yes, we ship the battery with BusBar connectors and screws for free when you follow us.
Q2: What is the lifecycle of the battery?
The typical estimated life of Lithium Iron Phosphate (LiFePO4) batteries is 5-8 years, or 2000 to 5000 charge cycles, depending on specific usage conditions such as Depth of Discharge (DOD), working current rate, working temperature, and whether a balancer is used.
Q3: If I want to solar charge LiFePO4/Lithium Ion battery with PCB, would a normal controller work fine?
For LiFePO4/Lithium Ion batteries, we always recommend using LiFePO4/Lithium Ion solar controllers. Lead Acid solar controllers constantly provide pulse current to the battery, which might damage the PCB over time, compromising battery protection.
Q4: I am a reseller. Can I get a reseller price from Deligreen?
Yes, we are looking for partners who share our values in creating a clean and green world. We provide full support in both service and pricing.
Q5: Why can't I buy batteries from your store?
This typically occurs when we cannot provide accurate logistics prices for your country. Please contact us directly with any demand.
Q6: Why can't I see any tracking information updates after waiting for weeks?
This is normal. Tracking numbers are not updated until packages arrive in your country. No tracking is available while packages are in transit. Please be patient.
Q7: Are the cells I bought balanced?
Yes, we understand the importance of cell consistency in battery packs. We match and balance all cells to ensure internal resistance, voltage, and capacity are completely matched and balanced before delivery.