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Frequently Asked Questions
Q1. How many years is your company in auto parts business field?
A: Our Company started since 1995, with about 27 years history in autoparts business field.
Q2. Are you trading company or factory?
A: We are factory with trading company.
Q3. What products does your company supply?
A: Auto rubber bushing, suspension parts, CV joints and drive shafts, brake parts, fuel pumps, water pumps, radiators, gasket kits, and engine belts.
Q4. Which countries have you exported to?
A: We export to countries across Asia, Europe, Oceania, Americas, and Africa including Iraq, UAE, Turkey, Russia, Australia, Canada, Brazil, Nigeria, South Africa and many others.
Q5. Do you have agents for your brand?
A: Yes, we have agents in Kuwait and Bahrain.
Q6. What about the delivery time?
A: 1-5 days for goods in stock, 1 week to 1 month for manufactured goods based on order quantity.
Q7. What's the MOQ for each item?
A: Our business model supports spot sales with no limitation for MOQ on stock items, normally 20 pieces is acceptable.
Q8. What service can you provide if we buy your brand products?
A: Advertising materials, customer recommendations, and internet advertising support.
Q9. What will you do for quality complaints?
A: We respond within 24 hours. For batch quality issues, we send technicians to inspect and replace goods freely.
Q10. Is there any bonus to be your agent?
A: Special discounts for agents and amazing gifts for those achieving annual sales goals.
Q11. Do you give any guarantee to your products?
A: We provide 1 year quality guarantee for our spare parts.
Q12. Do you have any certificates?
A: Yes, including ISO:9001, SGS and others.