Wholesale Child Sport Soft and Comfortable Waterproof Professional Suit Easy Swimming Nose Clip Earplugs Swim Jig & Surf Ear Plugs
Frequently Asked Questions
Are you a factory?
Yes, we are a swimming goggles factory with 10 years of experience located in Huizhou.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 1200 pieces, but we accept lower quantities for trial orders. We'll calculate costs based on your required quantity.
Can I get samples?
Yes, we provide existing samples for free. Custom designs may require a small sample charge, which is refundable when you place a qualifying order. We ship via FedEx, UPS, TNT, or DHL.
How long is the sample lead time?
Existing samples take 2-3 days. Custom designs require 5-7 days depending on design complexity.
What is your production lead time?
MOQ orders take 1 day. We have a daily production capacity of 3,000 sets and can complete 5,000 stockless orders within 10 days.
What file formats do you need for custom designs?
We accept JPG, AI, CDR, or PDF files. Our in-house designers will create 3D drawings or printing screens for your confirmation.
How many colors are available?
We use the Pantone Matching System. You can provide Pantone color codes or we can recommend popular colors.
Do we need to pay mold costs again for reorders?
No, if the size remains unchanged, you only pay the mold cost once as it can be used long-term.
How many samples will I receive before bulk ordering?
You'll receive the first sample with your logo to confirm quality, followed by a confirmed sample for comparison with bulk orders.
What is the MOQ for printed logos?
MOQ for printed logos is 300 sets. For products in stock, we can accept orders below MOQ.
What if there are quality problems with bulk orders?
Please send us a test report. We'll investigate the issue and provide compensation within 10 days if the problem originated from our factory.
Do you offer FBA service for Amazon?
Yes, we provide FBA service. We require Amazon FNSKU labels and barcode files to be applied to each package before shipping to FBA.
How should I pay?
We require a 30% deposit to confirm orders, with balance payment due upon production completion. We accept PayPal, T/T, and guarantee slips.