1. We are committed to delivering high-quality products and reliable services, and we warmly welcome customers from around the world to visit and collaborate with us.
2. Before shipping, we conduct strict inspections to ensure all products are in perfect condition.
3. After shipment, we will promptly send you the tracking number.
4. We value every customer as a partner and friend. No matter where they are in the world, we are committed to building trustworthy and lasting relationships through sincere, quality-driven business practices.
Q1: What is your terms of packing?
A: We offer SG Brand Packaging and Neutral Packaging. Additionally, we also support customized packaging according to your specific requirements.
Q2: What should I do if the turbocharger I received is incompatible or defective?
A: Contact our customer service within 7 days of delivery with photos of the product, your engine/vehicle details, and proof of purchase. We offer free returns/exchanges for incompatible or defective items--no restocking fees apply. For defects covered under warranty, we'll arrange a replacement or full refund promptly.
Q3: What is your MOQ?
A: One piece. Sample order is accepted.
Q4: Do you provide samples? Is it free or not?
A: Yes, we provide turbocharger samples for quality testing and compatibility verification. Samples are not free--you'll need to cover the sample cost and shipping fees.
Q5:Do you test all your goods before delivery?
A: Yes, we have 100% Balancing test before delivery.