Q1: What is your main products?
A: Our main products include complete turbochargers and key turbo components for a wide range of applications, such as light/heavy trucks, buses, agricultural vehicles, construction machinery, and ships.
Q2: What should I do if the turbocharger I received is incompatible or defective?
A: Contact our customer service within 7 days of delivery with photos of the product, your engine/vehicle details, and proof of purchase. We offer free returns/exchanges for incompatible or defective items--no restocking fees apply. For defects covered under warranty, we'll arrange a replacement or full refund promptly.
Q3: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q4: What is your terms of packing?
A: We offer SG Brand Packaging and Neutral Packaging. Additionally, we also support customized packaging according to your specific requirements.
Q5: What is your MOQ?
A: One piece. Sample order is accepted.