Why Can We Always Ensure Excellent Quality

Quality Control

Here are the main steps and methods that Custom Forklift employs for quality control:

1. Supply Chain Management

• Supplier Selection and Evaluation: Choose high-quality suppliers and regularly evaluate them to ensure that the raw materials and components they provide meet quality standards.
• Inspection of Raw Materials and Components: Conduct strict inspections on purchased raw materials and components, including dimensions, material composition, and mechanical properties.

2. Production Process Control

• Standardized Production Processes: Develop standardized production processes to ensure that each production step has clear operational guidelines and standards.
• Maintenance and Calibration of Production Equipment: Regularly maintain and calibrate production equipment to ensure it is in optimal working condition.
• Employee Training: Provide quality management and operational skills training to production employees to enhance their quality awareness and operational capabilities.

3. Process Quality Monitoring

• Online Detection: Implement online detection equipment and technologies during production to monitor key process quality parameters in real-time.
• Process Audits: Regularly audit the production process to identify and correct potential quality issues.

4. Finished Product Inspection

• Functional Testing: Conduct comprehensive functional tests on completed forklifts to ensure their performance meets design requirements.
• Safety Testing: Perform safety tests, including stability, braking performance, and load capacity, to ensure forklift safety under various operating conditions.

5. Continuous Improvement

• Customer Feedback: Collect and analyze customer feedback to understand product performance in actual use and promptly improve products and processes.
• Quality Data Analysis: Use statistical analysis tools to analyze quality data from the production process and identify and address potential quality issues.
• Quality Improvement Projects: Regularly initiate quality improvement projects, using methods such as Six Sigma and Total Quality Management (TQM), to continuously enhance product quality.

6. Certifications and Standards

• Quality Management System Certification: Obtain international quality management system certifications such as ISO 9001 to ensure the quality management system meets international standards.
• Compliance with Industry Standards: Ensure products comply with relevant industry standards and regulations, such as CE certification and ANSI standards.

By following these steps and methods, Custom Forklift can effectively manage quality control, ensuring high quality and reliability of its products.