What is the machine warranty?
One year.
Does your machine have CE certificate?
Yes, issued by Italian organization.
What is the production time while placing order?
About 20-25 days.
What is the delivery time?
15-30 days after receiving payment.
Can your company handle shipping for customers?
Yes, just provide us with destination sea port or container yard.
Is the packing strong?
Yes, all packages are double-checked before delivery.
How about after-sales service process?
We offer lifetime after-sales service. Please feel free to contact our after-sales department.
Are you manufacturer or trading company?
We are manufacturer.
Do you have machines in stock?
For standard model, we have a large quantity in stock. For special model, we need 20-30 days to produce it for you.
Do you inspect machines before packing?
Of course we do. We have QC department to debug the machine before packing.
What's the payment term?
T/T 30% in advance, the balance paid before delivery. We also accept payment via West Union and L/C.
Do you accept factory visiting?
We highly welcome your visit.