Q1: Are you the factory or trading company?
A1: We are the direct factory with 24 years experience in producing shoe machines.
Q2: What is your MOQ of your Product?
A2: Normally our MOQ is 1 set.
Q3: What's your payment term?
A3: Normally we do 30% T/T in advance 70% balance before shipment. Other payment terms can be discussed case by case.
Q4: What's your after-sales service?
A4: For repairing or spare parts pls contact me by Mail, WeChat, Whatsapp or call, we will reply you in 8 hours.
Q5: How long does your product warranty?
A5: Our product is guaranteed for 1 year.
Q6: What is the product package?
A6: Our products package are standard wooden cases, carton and so on, we also accept customer's requirements about the package.
Q7: Do you test all your goods before delivery?
A7: Yes, we will test the machine and take videos and pictures for you to check before each delivery.