Frequently Asked Questions
What is the information about your company?
Guangzhou YOONGSHING Engineering Machinery Co., Ltd., established in 2000, has over 25 years of experience providing excavator parts. Located on Zhujie Road in Tianhe District, Guangzhou, we are the largest supplier of engineering machinery parts in Asia.
How long is your warranty period?
We offer 6-month warranty and online service.
Can I buy samples from you?
Yes, you are welcome to place sample orders to test our quality and service.
How will you deliver my goods to me?
We offer multiple shipping options including DHL, UPS, FedEx, TNT, EMS for rapid delivery, plus economical methods like air cargo and sea cargo according to client requests.
What's the lead time?
Delivery (5-7 days) will be arranged within 24 hours after payment and arrive within about 3 working days via international express.
What about the quality of your excavator spare parts?
We provide high quality with rigorous testing processes including Incoming Quality Control, Input Process quality control, and Final quality control for every piece. We follow QC test procedures and do 100% FQC to ensure satisfaction.
Can you put my brand name (Logo) on these products?
Yes! We provide professional OEM services and accept making logos free for bulk orders.
Do you have any After-Sales service?
Yes! Our spare parts have professional After-Sales Department. If you have any technical problems or questions, welcome to contact our Technical Support Department or our Sales team directly.