Q: Are you a manufacturer or a trading company?
A: We are a manufacturer affiliated with Sinopec Group, a Fortune Global 500 company. We specialize in producing virgin bamboo household paper and sincerely invite you to visit our factory at your convenience.
Q: Can you provide white tissue? Is your white tissue chlorine-free?
A: Yes, we can produce both unbleached and white tissue according to customer requirements. For white tissue, we use chlorine-free bleaching technology, including Totally Chlorine Free (TCF) and Elemental Chlorine Free (ECF) methods.
Q: Can I get samples before placing an order? How long will it take to receive the samples?
A: Yes, we provide free samples. The customer is responsible for the freight cost. It typically takes 7–10 days for the samples to arrive.
Q: What is your OEM process?
A: Please provide your specifications—such as size, GSM, sheets, grams, logo, and package design—via our .com store or by email at jessica-yspaper@foxmail.com. If you are new to the business, feel free to contact us for professional advice.
Q: What is your MOQ? Can I get a lower price for a large quantity order?
A: Our standard MOQ is one 40HQ container, but this is negotiable. Pricing varies based on order quantity. Please reach out to us for a detailed quote.
Q: What are your delivery times and payment terms?
A: For the first order, delivery takes 25–30 days to allow time for finalizing package design and other details. Subsequent orders typically take 15–20 days.Payment terms are generally 30% deposit before production and 70% balance before shipment.