When will it be delivered ?

Here is our working process for your reference !!!

· 1 Calculating the shipping price and reaching an agreement with you.

· 2 When your goods is ready ,please share me your suppliers contanct details,we can pick up
your goods with a little pick up fee or your supplier send it to our warehouse.

· 3 When the goods arrives in our warehouse,we will measure the gross weight and carton size for confirmation.

· 4 Then i will make an invoice about shipping cost for you .

· 5 After your payment ,we will ship it out and offer tracking number to you.

Company Information

Xinhe International Logistics, established in 2012, is a top-tier freight forwarder approved by China’s Ministry of Commerce. With over 13 years of experience, we provide sea, air, and land transportation, along with warehousing and door-to-door delivery. Our one-stop digital solutions cover booking, customs, and supply chain management.

We offer nationwide pickup, packaging, and FBA drop-shipping services, handling 30,000+ daily orders with a 98.7% on-time delivery rate. Backed by a skilled team and comprehensive after-sales support, we deliver cost-effective, reliable logistics solutions tailored to your needs.

Choose Xinhe for professional service and competitive rates. Let’s move your business forward!

FAQ

Q: Can I check the status and tracking of the goods during transportation?

A: We will provide a query website to update the status and tracking of goods in real-time, making it convenient for customers to check.

Q: What would you do if the goods are lost during transportation?

A: We have extensive experience and solutions to address any potential issues with the goods, in order to protect the rights and interests of our customers.

Q: Do you offer transportation insurance?

A: Yes, we will purchase transportation insurance for our customers' goods.

Q: Can you help me complete customs clearance?

A: Of course, no problem. We have a professional customs clearance team.

Q: Do you have overseas warehouses?

A: Yes, we have warehouses both domestically and overseas to provide customers with safe and convenient warehousing services.