Customer Case

FAQs

1. What products can be stored in this vending machine?
This machine is ideal for frozen meats, seafood, prepared meals, ice cream, and other temperature-sensitive products that require freezing or refrigeration.

2. What is the temperature range of the machine?
The machine offers an adjustable temperature range from -22℃ to 20℃, allowing it to function as both a freezer and a refrigerator based on your product needs.

3. What refrigerant does the machine use?
It uses R290 refrigerant, which is energy-efficient and eco-friendly, providing excellent cooling performance with reduced environmental impact.

4. Can locker sizes and layouts be customized?
Yes, locker sizes and configurations can be fully customized to accommodate different product sizes and business requirements.

5. Is the machine suitable for outdoor use?
It can be used outdoors if placed under a shelter or in a weather-protected environment. Custom outdoor versions are also available upon request.

6. Can I monitor the machine remotely?
Yes, the machine supports remote monitoring and management, including temperature control, inventory tracking, and sales data via a smart backend system.

7. What payment methods are supported?
The vending machine can be equipped with multiple payment options, including QR code payments, credit/debit cards, IC cards, and mobile wallets.

8. Does the machine support OEM/ODM customization?
Yes, OEM/ODM services are available. You can customize the appearance, features, locker layout, software, and branding to fit your business model.

9. How is the freshness of frozen food ensured?
The machine maintains stable low temperatures using high-performance refrigeration and insulation, ensuring products remain fresh and safe for consumption.