orking conditions.

Packaging:Custom configurations available upon request.
Shipping:Support land and sea transportation.
Delivery:10-15days.

As a high-quality enterprise that values customer satisfaction, Shandong Zhengyuan is committed to providing excellent after-sales service to ensure that every customer has a worry free user experience after purchasing our products. We have a professional after-sales service team, proficient in product knowledge and technology, and provide customers with comprehensive, efficient, and friendly after-sales service.
1.Service Guarantee
1> Quick response: We promise to respond within 24 hours after receiving customer after-sales service requests and solve customer problems in the shortest possible time.
2> Professional technical support: Our after-sales service team is composed of a group of experienced and technically capable professionals who understand the product and have many years of service experience. They can answer and solve various technical problems.
3> Personalized solutions: We will develop personalized solutions for each customer's problem to ensure that the solutions match your specific needs.
4>Quality assurance: We strictly follow the requirements of the ISO9001 international quality management system in the industry to ensure that the after-sales service provided to customers meets high-quality standards.

1>Submit service request: Customers can submit service requests by phone, email, or online,
2>After sales service response: Our after-sales service team will contact customers within 24 hours to confirm their service requests and provide further guidance.
3> Troubleshooting and resolution: Based on the specific problems of customers, our after-sales service team will conduct targeted troubleshooting and resolution to ensure that the problems are quickly resolved.
4.>Repair or replacement: If the malfunction cannot be resolved remotely, we will arrange repair or replacement services for the customer. We will do our best to shorten the time required for the entire process to minimize inconvenience for customers.
4.Maintenance parts
The scope of after-sales service for the company includes maintenance, repair, and hydraulic system maintenance of various drilling equipment; A series of services including troubleshooting, maintenance, and repair of air compressors.

Shandong Zhengyuan Drilling and Mining Intelligent Equipment Co., Ltd. was established on June 29, 2019, with its registered address located south of the Taihu Railway west of Xiaocaiyuan Street in Feicheng High tech Zone, Tai'an City, Shandong Province. It has built production workshops, research and development workshops, and supporting facilities, specializing in scientific research and development, design and manufacturing, and engineering construction of various perforation equipment.
The main characteristics of the company's products are high operational efficiency, low construction cost, reliable work, and easy operation. They can be widely used in various fields such as water wells, rescue wells, precipitation wells, large-diameter blasting holes in mines (replacing rotary drilling machines), exploration sampling, hydropower, highways, coal, oil, natural gas, coalbed methane, municipal engineering, monitoring wells, ground source heat pump holes, anchoring, and non excavation. The drilling efficiency is high.
The company will make every effort to assist customers in optimizing equipment models, making personalized orders according to customer needs, and helping customers purchase high-quality and cost-effective equipment. In order to meet customer needs, the company will provide professional transportation and door-to-door delivery, and provide delivery training services for customers in need.
The company has a professional after-sales team to provide customers with faster and more comprehensive after-sales services. When the after-sales personnel first deliver the drilling rig, they will provide detailed explanations on the operation techniques and maintenance of the drilling rig to the customer. In addition, we also have daily after-sales service phone follow-up to provide more considerate service to customers. Adhering to the concept of customer first, we have been committed to providing high-quality service to customers for many years and solving their problems and needs in a timely and thoughtful manner.

OEM capabilities
Competitive pricing & bulk discounts
Fast shipping & customs clearance support
High quality after-sales service and after-sales guarantee

Exploration Drilling Rig
Vehicle Customization Series

Q: What's the lead time for orders?
A: Standard models ship in 15–30 days; customized units require 30–45 days.

Q: Do you provide after-sales service overseas?
A: Yes, We provide overseas after-sales service.

Q: Can I request a customized rig size?
A: Absolutely! We offer rig attachments.

Q: What documents do you provide for export?
A: Full export package (Commercial Invoice, Packing List, Bill of Lading, COC, etc.).

Q: How do I place an order?
A: Contact us via email/phone for a quote, then confirm with a PO.