Q1. How is quality ensured?
All our processes strictly adhere to ISO-9001 procedures and we have a one year quality warranty. If the product does not work properly as described, and the problem is proven to be at our fault, we will provide exchange services for the same specific item.
Q2. Do you make customer's auto AC parts?
Yes, you can send us samples and we can develop new models especially for you.
Q3. What is your Minimum Order Quantity?
Different products have different MOQ, but we can sell you even one piece if we have stock of the model you need.
Q4. What about delivery time?
If we have stock of the item you need, we can send goods to you within 3 working days after deposit or 100% payment. If we don't have stock, generally it takes us around 10-30 working days to manufacture.
Q5. What's your agency distributor policy focused on auto AC parts?
We have different policies according to target markets, so please send emails for detailed discussions or talk face to face.
Customer service is our top priority. You can rest assured that you will be getting great customer service, high quality parts, and some of the best technical advice in the business.
We provide one year quality warranty. Any questions about the product, please first contact us to send video and relevant pictures to show the problem, and our professional technician will check and offer the solution promptly.