FAQ

I) What is your Minimum Order Quantity?
Our Minimum Order Quantity (MOQ) is generally 1 unit. The exception however is that for certain items (e.g. wires, gloves or tubing) the MOQ may vary. Feel free to contact us to get a exact MOQ for your product.

II) Which payment methods do you accept?
We accept most forms of monetary payment such as bank transfer, T/T, direct transfer, L/C and Western Union. Please get in touch with one of our sales managers to check if your payment option is acceptable.

III) What is your shipping & delivery time?
Once we have confirmation of your order & payment, we normally ship within 5 working days.IV) What product guarantees do you offer? All our products are under Trade Assured which means that your order will be fully protected. Hence if we fail meet product quality obligations or fail to ship on time,
V) Which certifications do you have?
Most of our products are ISO and RoHS certified.

VI) Can I place my company logo on your product?
Yes, baring a few exceptions. Please check with our sales team before applying.

VII) What after sales services do you provide?
We offer technical, customer service & troubleshooting support for most of our products. Therefore if you have problems with any of our products, please contact us anytime and we will do our best to help.

VIII) How long is your warranty period?
We typically offer 12 months warranties for all our products,except some accessories which may have shorter warranty periods. Please check with our sales managers for the specific warranty period of your product.

After-sales Service
All products have a warranty of 12 months. We have special engineer for after-sales service. If any questions during the use, feel free to tell us by email, fax or telephone at any time, we will do our best to support you to keep your market reputation.

Company Brief Introduction
Dododo Medical Equipment Co., Ltd., was founded in Guangzhou, China with the goal to supply products with high quality, competitive price and good after-sell service.

As the leading professional manufacturer & exporter of medical equipment, we have established its efficient worldwide network of marketing. In the past years, we have exported our products to more than 85 countries all over the world. We also have established long-term cooperation with UNICEF and many international organizations.

Our products range covers ICU Equipment, laboratory equipment, X-ray machines, Ultrasound Scanner, ECG, Optoelectronic Equipment, Hospital Furniture, Reagents, and other medical equipment.

To cooperation with us will definitely create a win-win situation for both of us.

Dododo Medical Equipment hope to build business relationship and partner with you in coming days.