Frequently Asked Questions
Q1: What is your main products?
A: Our main products include automatic barrier gate, tripod turnstile, flap barrier, swing barrier, etc.
Q2: Are you manufacturer? Do you provide ODM / OEM service?
A: Yes, we are manufacturer. WEJOIN provide professional customized service for global clients.
Q3: I would like to ask if this is with reader and controller?
A: Yes, there is a controller. Our turnstile has control board and can connect with reader.
Q4: Can we buy this product and grant access to the user via cell phone app/bar code? What access point options does it come with? Card? Token?
A: Yes, you can connect the turnstile with bar code reader and other customized access controllers.
Q5: What is your MOQ?
A: Any quantity is acceptable.
Q6: How much is 1 set? Can provide product details? How fast and how much it would cost to ship this item?
A: Please send your inquiry, then we will send you the price and details in time.
Q7: How about payment option?
A: 30% by T/T, 70% by T/T before delivery.
Q8: Do you have a model that can be used outdoors without further shelter?
A: Yes, it can be used outdoor without shelter, but product life will be longer with shelter.
Q9: How much warranty time do you have?
A: Within one year, if any problems occur, we will provide the necessary accessories.
Q10: Do you use WeChat? Can we please talk on WeChat or WhatsApp?
A: Yes, my WeChat ID: FZ15002051250, phone number/WhatsApp: +86 15002051250, Skype ID: wejoin09.