Frequently Asked Questions
Is the sample available?
Yes, samples available via TNT, DHL, FEDEX or UPS (approx. 3-day delivery). Customers responsible for sample costs and freight. Sample costs refunded after order placement.
What is your warranty term?
Full container load orders receive 1% free spare parts. 12-month warranty from shipment date. Customers responsible for replacement part costs during warranty period.
Can I use my own logo and design on products?
Yes, OEM services welcomed.
I cannot find the items I want from your website, can you offer the products I need?
Yes. We provide product sourcing services. Please provide detailed information about required items.