Warranty

We guarantee all our displays, modules, and parts for two full years. During this period, we will replace or repair any faulty items at no cost. We offer lifetime maintenance, charging only for raw materials. We provide free technology training, including operation and maintenance of LED screens at our factory. Additionally, we supply the operation manual, software, test report, and CAD drawings for assembly, along with expert advice.

What can we offer?

1.How is the after sales service?

We have a professional team which is in charge of after-sales service, also a service hot-line dealing with your complains and feedback.We also offer 24-hour online service to help you solving problems.

2.How can I get the price?

-We usually quote within 24 hours after we get your inquiry.
-If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.

3.What is your lead time?
-It depends on the order quantity and the season you place the order.
-Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.

Why choice Charming?

RICH EXPERIENCES

Charming Brand was established in 2003 and has become a leading enterprise in the research, development, and production of LED application products. The company serves customers in over 150 countries worldwide and has completed more than 20,000 successful service projects.

RICH EXPERIENCES

Charming Brand was established in 2003 and has become a leading enterprise in the research, development, and production of LED application products. The company serves customers in over 150 countries worldwide and has completed more than 20,000 successful service projects.

FOCUS ON QUALITY

We meticulously select top-tier raw material suppliers in the industry. The initial stage of raw materials undergoes rigorous testing using R&D equipment, ensuring careful attention to product craftsmanship. Our fully automated 6S production line is finely calibrated, achieving accuracy within one micron to ensure the product's stability and reliability.

RIGOROUS DETAIL

Process control requires meticulous attention to detail. Every step must be perfect and traceable. All production processes are strictly controlled and documented to ensure that from raw materials to assembly, aging, and shipping out of the warehouse, quality remains stable and reliable. This ensures products meet customer expectations and project requirements.