Product Compatibility
Q: What drone models work with this video transmitter?
A: Fully compatible with mainstream consumer drones, FPV drones and industrial-grade drones. Supports personalized DIY modifications, and port customization plus model compatibility testing are available on request.
Q: Is it suitable for homemade or self-assembled drones?
A: Yes, it features a universal wiring design with detailed step-by-step guides, no professional technical skills are needed for quick installation.
Setup & Operation
Q: Is the installation process difficult?
A: Plug-and-play design, only a standard screwdriver is required for installation. Detailed written guides and video tutorials are provided for hassle-free setup.
Q: Are antennas included in the package?
A: A standard antenna is included as standard; high-gain antennas are optional for long-range transmission models, and professional selection advice is provided as needed.
Signal Stability & Performance
Q: What are the actual transmission range and latency data?
A: Standard version: 3-5km / <120ms; Long-range version: 8-10km / <100ms; Racing version: <50ms; Industrial version: 15km. Tested in open areas, signal may weaken slightly in blocked or complex terrain.
Q: Can it keep stable under strong signal interference?
A: Built-in dedicated anti-interference chip ensures steady signal transmission in complex electromagnetic environments, no signal disconnection or screen freezing issues.
Customs & Global Use
Q: Will the product be detained at customs?
A: The product holds complete FCC and CE certifications, fully compliant with global regulatory standards, ensuring smooth and fast customs clearance worldwide.
Q: Can the frequency be adjusted for different countries?
A: Default frequency meets global general norms; adaptive custom firmware is available to ensure legal and compliant use in any country or region.
Warranty & After-Sales Support
Q: What warranty and after-sales service are provided?
A: 12-month standard warranty period. Free repair or replacement is provided for non-human-caused damage; 7-day free return is supported for quality problems, with cross-border shipping fees covered by us.
Q: How to deal with product damage during transit?
A: All products are packed with shock-resistant materials; we provide free replacement once you submit signed photos of damaged goods.
Customization & Bulk Orders
Q: What are the MOQ and lead time for customized orders?
A: Small-batch customization: MOQ 50, production lead time 7-10 working days; OEM bulk orders: MOQ 200, production lead time 10-15 working days. Sample orders are available for pre-testing.
Q: Do you support unbranded packaging and dropshipping?
A: We support blank unbranded packaging, single-unit dropshipping and overseas warehouse fulfillment services for cross-border sellers.