Packaging Options

Three shockproof & moisture-proof packages for cross-border/wholesale/brand scenarios::

1. Retail Standard Version (C-end Direct Mail / One-piece Dropshipping)
Color paper box + shockproof foam, compact and lightweight to reduce freight. Includes module, antenna, cable, manual and warranty card, with parameter guidelines pasted on the outside. Directly attach shipping labels for delivery, suitable for direct mail to Europe, America, Southeast Asia.

2. Wholesale Neutral Packaging (B-end Bulk / Overseas Warehouse)
Thickened kraft paper unbranded packaging, 10 sets per medium box, 50 sets per outer carton, stable stacking, lower cost, convenient for secondary OEM, suitable for bulk stock preparation by sea and air freight.

3. Brand Custom Packaging (High-end Retail / Brand Station)
High-grade color box + flannel lining, printable brand information, equipped with full set of accessories and brand after-sales card to enhance product premium and strengthen brand image.

4. Cross-border Reinforced Packaging (Optional Add-on)
Waterproof bags and reinforced outer cartons for remote area dedicated lines to completely prevent moisture, extrusion and damage, reducing after-sales returns and exchanges.

FAQ

We have sorted out frequent questions from global buyers and provided concise and straightforward answers to eliminate decision concerns and reduce customer service inquiry pressure. Core Q&As are as follows:
1. Compatibility Related
Q: Which drones is it compatible with?

A: Compatible with mainstream consumer aerial photography drones, FPV racing drones and industrial inspection drones. Supports DIY modification, interfaces are customizable, and we can verify compatibility with your specific model.
Q: Does it support DIY modified drones?

A: Fully supported. Universal wiring design with detailed tutorials included, allowing beginners to install independently.
2. Installation & Usage Related
Q: Is installation difficult? Are professional tools required?

A: Extremely easy installation, plug-and-play. Only a basic screwdriver is needed. Text and video tutorials are provided, enabling beginners to complete installation effortlessly.
Q: Are additional antennas required?

A: The retail version comes with a dedicated antenna by default. High-gain antennas are optional for long-range models, and customer service can recommend suitable options.
3. Performance & Signal Related
Q: What are the actual range and latency?

A: Standard version: 3-5km / within 120ms; long-range version: 8-10km / within 100ms; racing version: within 50ms; industrial version: 15km. Performance meets standards in open areas with slight attenuation in obstructed environments.
Q: Can it be used in complex interference environments?

A: Built-in anti-interference technology ensures stable transmission in high-rise, mountainous and electromagnetic environments without frequent disconnections or screen artifacts.
4. Compliance & Cross-border Related
Q: Will cross-border shipments be detained by customs?

A: Complete qualifications, certified by mainstream authorities such as FCC/CE. Normal shipments clear customs smoothly with no risk of detention or fines.
Q: Do frequency bands need adjustment for different countries?

A: Default general compliant frequency bands. Adaptive firmware customization is available for trouble-free global use without regulatory violations.
5. After-sales & Warranty Related
Q: How long is the warranty period? How is after-sales service handled?

A: Default 1-year warranty. Repairs or replacements are provided for non-human-induced damage. Free returns and exchanges for quality issues within 7 days, with cross-border shipping costs covered.
Q: What if the product is damaged during transportation?

A: Shipped in shockproof packaging. Free replacement will be provided upon submission of photos of signed-for damaged items, with no liability to the customer.
6. Customization & Wholesale Related
Q: What are the customization MOQ and lead time?

A: Small-batch customization: MOQ 50 sets, delivery in 7-10 days; OEM: MOQ 200 sets, delivery in 10-15 days. Samples are available upon request.
Q: Are neutral packaging and dropshipping supported?

A: Unbranded neutral packaging is supported. One-piece dropshipping and overseas warehouse fulfillment are available to protect customer supply chain privacy.