Q:How long will you reply me? 
  A:We will contact you as soon as possible but within 12 hours 
  Q: Can I get some samples? 
  A: Yes, Sample order is available for quality check and market test. But you have to pay the express cost. 
  Q: How soon can you arrange your production? 
  A: Once getting your product confirmation and receiving the prepayment, the production will be started immediately. 
  Q: What''s delivery time? 
  A: It usually takes about 3-5 working days for small order and 10-15 days for big order. 
  Q:How do you control your quality ? 
  A: Three inspection steps(of original, production, and finished goods) + good warranty service(1 year free to change a new one without any human damage factors). 
  Q: What certificates do you have ?
  A:ISO9000, CE, Explosion-proof certification, RoHs ready. And before the delievry of goods, quality and safety inspection certification issued by third parts also can be offered. 
  Q:Could I visit your factory? 
  A:Very welcome! Fly to Xian Yang air port. It was a big pleasure for us. 
  Q: What''s your warranty terms? 
  A: We offer 12 months warranty time. 
  Q:Can you provide OEM & Customized service?
  A:Yes, OEM and ODM are both available, we have the professional R&D dept which can provide professional solutions for you.