For product interest or queries, reach out to our customer service or send me an inquiry.
1.Are you a trading firm or a production entity? We specialize as a manufacturer focusing on TPE/TPR materials.
2.Regarding samples: We offer 5KG of samples at no cost, with freight charges borne by the recipient.
3.On quality management: Our engineering team conducts in-process laboratory inspections during manufacturing, and our quality assurance team performs pre-shipment tests. Additionally, we retain production samples from each batch for a period of 3 to 5 years.
4.Concerning color customization: We can formulate colors based on color standards such as Pantone or RAL color charts provided by you.
5.About lead times: Typically, sample preparation takes 3 days, and bulk delivery takes 7 days. Lead times may vary depending on the specifics of your order. For precise timelines, please get in touch with our customer support team.
6.Regarding payment terms: We accept payment methods including TT, credit card transactions, and Ali Credit Insurance deals. For alternative payment arrangements, feel free to consult our customer service representatives.