Frequently Asked Questions
What is DDP shipping from China to USA?
DDP stands for Delivered Duty Paid. Under this service, SuRigor assumes total responsibility for the shipment, including air freight, customs clearance, import duties, and final delivery. You receive goods directly without additional payments or customs procedures.
Do I need to handle US customs clearance?
No. We manage both China export clearance and US import customs brokerage. You only need to provide basic commercial documentation; our team handles the rest.
What areas in the US do you deliver to?
We provide nationwide coverage across all US states and territories, including remote residential and commercial addresses.
Can I ship small volumes?
Yes. We specialize in consolidated shipping for small-to-medium volumes starting from 12kg, with scalable solutions for larger cargo.
Do you support Amazon FBA warehouse delivery?
Absolutely. We provide comprehensive DDP solutions to all Amazon warehouses, including professional palletizing, labeling, and delivery coordination.
Are there any hidden fees after booking?
No. Our SuRigor DDP Guarantee means our quotation is 100% all-inclusive with no unexpected charges.
How can I get an exact shipping quote?
Provide cargo specifications: item name, carton dimensions/weight, pickup address in China, and delivery address in US. We'll provide a transparent quote within 1 hour.
Can you collect goods from multiple suppliers in China?
Yes. We offer free warehousing and cargo consolidation for up to 15-30 days, combining goods from multiple vendors into cost-optimized shipments.