Frequently Asked Questions
Q1: Are you manufacturer or trading company and do you have experience?
A1: We are manufacturer with more than 18 years experience in Supermarket equipment, include shopping trolley, supermarket shelf, shopping basket, wire shelf, warehouse rack and trolley, and other shop fittings. We provide One-Stop Service and Retail Solutions for all our customers.
Q2: What's the payment term?
A2: 1) T/T 30% deposit, the 70% balance against the copy of Bill of Lading.
2) Irrevocable L/C at sight.
3) Western Union.
Q3: What's the minimum order quantity (MOQ)?
A3: MOQ is 1x20'FT container, different items mixed together is acceptable.
Q4: What's the price term and loading port?
A4: Price term: EXW, FOB, CNF, CIF, DDU and DDP. Loading port: Shanghai port, China
Q5: Do you accept customized order?
A5: Yes, OEM & ODM is acceptable. Jinsheng team will offer best quotation, 3D drawings and make samples. The tooling cost will be refund in bulk orders, if any.
Q6: Can you send me samples before the order?
A6: Yes, we can send the free samples, while you only need to pay the freight cost.
Q7: Can you help me to choose the suitable items for me?
A7: Yes, it is our pleasure to help you with this, just need your supermarket layout, we'll match all equipment and provide most economical solution for you.
Q8: How about your after-service?
A8: If goods broken not artificially, we will do cause investigation and take the responsibility.