Q1: What is your terms of packing?
A: Generally, we pack our goods in neutral wooden boxes. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2: What is your terms of payment?
A: 1. For T/T: 30% deposit by T/T.
2. For bulk order: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3: What are your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4: How about your delivery time?
A: Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: What's your warranty?A: 6 months to 2 years or 10,000km to 100,000km quality warranty from our shipping date (depending on different products and with that factor's identity comes first).
Q9: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers' benefit;
2. We respect every customer as our friend and we sincerely do business with them, no matter where they come from.