35BYJ212-77 5V DC PM Stepper Motor For CCTV Monitor

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FAQ

Q: What's your service time :

A: Email will be replied within 24 hours

Q: Do you offer OEM or ODM service ?

A: Yes.Voltage, speed, torque, power,dimension and shaft etc.. Kindly send us sample or share your detailed requirements for us to evaluate and recommend you best resolution.

Q: What if my customized motor needs development of mold?
A: First, we will try to find ready mold matching your specifications. Or we can develop mold for mass production. During sampling period
we try to make sample by CNC and with ready similar parts to save your cost of testing samples as what as we can.

Q: Do you supply motor accessories such as patch cord, encoder and PCB etc.?
A: We can help you source in case you need.

Q: Can you also supply with terminal product related with the motors?
A: We've been help designing and making terminal products to save cost and time.

Q: What's normal lead time of samples and mass production?
A: It takes around 15-20 days to make regular sample and 25-30 days for customized one. It will take about 45 days to complete a 5000pcs
order after samples are confirmed. Mold development time is approx 2-3 months.

Q: What is MOQ?
A: Any quantity is welcome as trial order. But price will be different based on materials cost difference due to MOQ difference.

Q: How can you guarantee quality?
A: Always make sample as per confirmed drawing and data. Always start mass production according to confirmed samples. Always 100% final
inspection before shipment. Always get satisfaction from our clients.

Q: What's your after-sale service?
A: Normally one year guarantee after goods reach your hand. Due to different work duty the life time will vary. However, we will always
be cooperative to help resolve the problem.

Q: What certificates do you have?
A: All materials passed RohS. Since motors are normally customized and the certification cost and period is different. We can apply for certificates(such as CE, UL,ETL etc.) as per client's request. Certification period normally takes 2-3 months.

Q: Are you manufacture or trading company?
A: We're a manufacturer with professional and experienced technicals,international communicator and after-sales team to be sure of good quality, high efficiency and timely delivery.

Q: Why should I choose you?
A: We're a professional, cooperative and responsible team.
First responsibility then business is our work attitude.
Same price compare quality.
Same quality compare service.
Same service compare responsibility.