MeritSun All in one Solar energy system 5kwh 10kwh lifepo4 battery with 5kw solar inerter

Product Introduction

1. Designed for residential use, the 5kW and 10kW vertical storage batteries provide backup power during outages and high-demand periods. These compact, wall-mounted units seamlessly integrate with the home's electrical system. With advanced features like smart energy management and remote monitoring, installing these batteries promotes energy independence, efficiency, and sustainable living.

Application

Quality Assurance Statement:

1. Premium Cell Quality:

- We ensure the use of A-grade battery cells in our products.

-The brands we cooperate with are EVE, SVOLT, BYD, Gotion,etc. We welcome your cell customization.

2. Direct Communication:

- We emphasize direct communication between customers and our engineers during the customization process.

3. Quality Guarantee:

- We offer a signed quality guarantee agreement to assure customers of receiving satisfactory products.

- Our stringent quality control measures ensure that every item meets or exceeds customer expectations.

Delivery and Return Policy :

1. Delivery:

- We offer flexible international shipping options tailored to your needs.

- Production time for customized battery packs may vary based on specifications.

- We will provide an estimated delivery time upon order confirmation.

2. Returns:

- Customized battery packs cannot be returned or exchanged unless there is a manufacturing defect or deviation from the requested specifications.

- To initiate a return due to a manufacturing defect, please contact our customer support within 7 days of receiving the product.

- Returns must be accompanied by supporting evidence such as photos or videos clearly highlighting the defect.

3. Quality Assurance:

- We ensure that all customized battery packs meet your specified requirements and undergo stringent quality checks before delivery.

- Any quality issues arising from the manufacturing process will be addressed promptly and resolved to your satisfaction.

4. Customer Confirmation:

- Prior to production, we will share detailed design specifications or samples for your approval.

- It is essential to review and confirm the design to avoid any discrepancies or misunderstandings.

5. Communication and Support:

- We strive to maintain open communication throughout the process, addressing any inquiries or concerns promptly.

- Our customer support team is available to assist you with any questions regarding delivery or product-related issues.