Q1: Where is your factory located?
A: Our production facility is situated in Shenzhen, Guangdong Province.This strategic location allows us to maintain efficient supply chain operations and ensures timely delivery to both domestic and international clients.
Q2: What are your delivery terms?
A: We support a range of international delivery terms to accommodate different client needs, including EXW (Ex Works), FOB (Free On Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight). 
Q3: What is the typical delivery time?
A: Generally, orders are fulfilled within 15 to 20 working days after we confirm receipt of the initial deposit. This timeframe covers manufacturing, quality inspection, and preparation for shipment. Should any adjustments be necessary, we will communicate proactively to keep you informed.
Q4: What are your payment terms?
A: Our standard payment structure is as follows: 30% of the total amount via T/T (Telegraphic Transfer) as an advance deposit to initiate production, with the remaining 70% balance due before shipment. 
Q5: How can I obtain a detailed quotation?
A: To tailor a quotation that accurately matches your requirements and ensures optimal system performance, we kindly request the following details:
1. System Type: Please specify whether you are considering an off-grid, grid-tied, hybrid, or micro-inverter system.
2. Power Requirements: What is your estimated daily energy consumption in kWh? Additionally, what is the peak or maximum power demand (in kW) of your connected loads?
3. Backup Needs: In the event of prolonged poor weather (e.g., rain or low sunlight), how many consecutive days would you like the system to sustain power autonomously?
4. Installation Environment: Could you describe the setup location (e.g., rooftop, ground mount, indoor/outdoor) and any notable environmental factors such as climate, shading, or space constraints?
5. Appliances and Load Types: What kinds of electrical devices will be powered by the system? Please indicate if there are any high-startup or impact loads (e.g., electric drills, pumps, compressors), as these affect inverter sizing and system design.