| Q: Are you factory? |
| A: Yes, we are FACTORY. |
| Q: Could you provide free sample? |
| A: Yes, we can provide FREE SAMPLE.Always a pre-production sample before mass production. |
| Q: Is the mold charge refundable? |
| A: Yes, the mold charge is refundable if your quantity is over 5000pcs or 10000pcs based on different process. |
| Q: What is Sample time and Lead time? |
| A: Sample time: 7 days, Lead time: 10-14 days. |
| Q: How to order? |
| A: Just provide us design picture, size, and quantity, then we can provide professional solution. |
| Q: How many Metal Plating Colors Option? |
| A: The following plating are included : High polished gold or silver, bronze, black, black nickel or copper,anti-gold, anti-silver, anti-bronze etc. |
| Q: Shipping |
| A: Express (DHL, UPS, FedEx, TNT), by air or sea. |