A Hotel Check In Kiosk is a self-service terminal designed to streamline the check-in process.
Check-in Process: with Check In Kiosk,Guests can check themselves in without needing to wait in line at the front desk.
They enter their booking information, verify their identity (often through a credit card or Passport ID scan),and receive their room keys directly from the kiosk.
Here below is a detailed description of what such a Check In Kiosk might include and how it fuctions.
Check-in: The Check In Kiosk can handle the entire check-in process, including finding the guest’s reservation, collecting a payment method, and creating room keys that are compatible with door locks. Check In Kiosk have integrated document scanners that can record a copy of a passport or ID card too. Guests can complete the entire check-in process in about a minute by Check In Kiosk
Check-out: Check In Kiosk can let guests decide whether they want to print or email their receipts as they walk out of the lobby.
Reservations: Check In Kiosk also allow guests to create, modify, or cancel their reservations, similar to the functionality of the booking engine on your website.
Payment processing: Check In Kiosk must handle registration forms and credit card processing meaning that these systems can also reduce chargebacks and prevent fraud.
Hotel information: Guests can browse information about your F&B outlets, spa, pool, parking options, neighborhood recommendations, and more on the Check In Kiosk interface.