Q1. Can I get silicone sealant samples?
We provide free available samples for quality check and performance evaluation. Mixed samples of different models are acceptable to satisfy your various test needs. You only need to inform us of the product type and actual usage scenario you require.
Q2. What is your delivery time?
Sample orders take 2–3 working days to prepare.
Standard bulk production takes 5–7 workdays.
We keep clients updated with real-time production progress throughout the whole process.
Q3. Is there a minimum order quantity?
We adopt a flexible low MOQ policy. Even one unit is acceptable for trial use and quality inspection without high purchase threshold.
Q4. What shipping methods do you use?
For bulk orders, we adopt economical sea freight to save logistics cost.
For sample orders, we use mainstream international couriers like DHL and FedEx for fast and safe delivery.
Q5. What is the ordering process?
Provide your detailed performance demands and actual application conditions.
We quote a tailor-made price within 1–2 working days.
Confirm sample approval and arrange deposit payment.
We then start formal mass production and notify you once goods are ready for shipment.
Q6. Can I customize my own brand logo?
Custom logo printing is fully supported. Before production, you need to provide official logo files and design details for confirmation. We will check and confirm the final layout before batch production.
Q7. Do you provide product quality warranty?
We offer a 25-year long-term performance warranty, ensuring stable service performance and reliable protection for all construction application.